Papercups
Papercups is a customer support tool that lets a business chat with website visitors and answer support emails and texts in one place. It is meant for companies that want to host their own customer data instead of using a third-party service.
Description written from the project's own page; checked by AI.
Screenshots1
From Papercups's own page. Click one to see it full size.
Listed in1
The jobs it does, and the closed apps it replaces
Customer support
Replaces fullyInstead of Zendesk, Intercom
What's missing
Things people miss in Papercups. Upvote what matters to you; it helps its team decide.
Facts
LicenseMIT
Runs onyour own server
KindRuns on your own server
Stars on GitHub6.1k
Hosted onGitHub
ActivityNo changes in over a year
Something wrong?
Wrong devices, a wrong description, or it isn't really open source? A mod reviews every suggestion.
What we couldn't confirm2
- Whether the hosted version at app.papercups.io has different terms or paid parts
- Full feature parity with Intercom and Zendesk