Chatwoot
Chatwoot is a customer support platform that puts chats, email and social messages from customers into one shared inbox. It is for businesses that want to run their own support software and keep control of their customer data.
Description written from the project's own page; checked by AI.
Screenshots2
From Chatwoot's own page. Click one to see it full size.
Listed in1
The jobs it does, and the closed apps it replaces
Customer support
Replaces fullyInstead of Zendesk, Intercom
What's missing
Things people miss in Chatwoot. Upvote what matters to you; it helps its team decide.
Facts
LicenseMIT
Paid partsOpen core: some parts paid
Runs onyour own server
KindRuns on your own server
Stars on GitHub38k
Hosted onGitHub
ActivityChanged within the last year
Something wrong?
Wrong devices, a wrong description, or it isn't really open source? A mod reviews every suggestion.
What we couldn't confirm4
- Whether the enterprise/ directory exists in this repository and what license it carries, which the license file defers to enterprise/LICENSE and was not provided.
- Whether Captain AI features are open source or paid, since the README does not say.
- Whether the group 'community-chat' fits, since Chatwoot is a business support tool rather than a community chat server; it is included only as a loose match.
- Which closed-app lists the Zendesk and Intercom replacements came from, and whether any descriptions exist, since the descriptions field is empty.